Billing Information

• * General Payment : Bank cash deposit, credit card payment, Alipay, Wechat Pay, Paypal
• * Reservation payment : You pay only a portion of the total fee and the rest will be paid directly to the local service host. (Home massage reservation, rental car rental, enjoy cebu program, etc.)

• 1. General Payment> Confirmation
• A Instant booking items 「purchase general merchandise」, 「house rental, purchase house option」 that can be booked immediately are confirmed upon payment.
• 1-1. Confirmation message will be sent by e-mail or mobile phone message.
• 1-2. All transactions can be checked on Mypage.

• 2. Reservation Payment> 「Deposit Payment」 and 「Local Payment」
• 2-1.「Deposit Payment」 is an advance deposit of the service you wish to order, and charges a part of the total service fee.
• 2-1-1. The payment amount is divided into 「Deposit Payment」 and 「Local Payment」.
• A Local currency payment will be displayed by e-mail or mobile phone message when the reservation is confirmed.
• 2-1-2. All transactions are also available on Mypage.
• 2-1-3. We can solve problems through this 「Deposit Payment」 such as claims or no-show problems.

• 3. Reservation> Confirmation
• 3-1. Services requiring preparation period or limited number of people will be confirmed about 3-4 days after confirming 「Deposit Payment」.
• 3-2. All confirmations will be sent to your registered e-mail or mobile phone.
• 3-3. If you are running out of time or are in a hurry, please leave a comment when ordering.

• 4. About a payment method
• 4-1. We prepare various payment method with ①bank(Philippines・Korea・Japan account) cash deposit, ②credit card, ③Alipay, ④Wechat Pay, ⑤PayPal, ⑥Gcash・⑦Coins.ph transfer.
• 4-2. PayPal Card Payment is also available for non-members.

Cancel・Refund

• 1. 100% refund of payment
• -100% refund before the service is confirmed, or before the product is shipped.
• -100% refund if there is obvious fault in our system or local host's fault
• -100% refund if the host is no-show
• -100% refund when house rental booking is canceled 7 days before of check-in date

• 2. 50% refund of regular house rental and house option payments
• -7 days before the check-in of the house rental-cancellation before check-in
• -Abandoned remaining period after house check-in : 50% refund of remaining stay days (Cancellations after 12pm of local time will be counted as one day)
• -After checking in the house and using it, renunciation of the remaining period: 50% refund of the remaining stay (cancellation after 12pm on the local time is counted as 1 day)